Welcome to Pilotfront ("Company", "we", "us", or "our"). This Refund & Cancellation Policy outlines our practices regarding returns, cancellations, and refunds for digital products purchased through our website (https://www.pilotfront.com) ("Site"). By completing a purchase, you ("Customer", "User", "you") agree to the terms described below.

Please read this policy carefully before making a purchase.

1. Digital Goods – No Refund Policy

All products sold by Pilotfront are digital and are delivered instantly upon successful payment.

Therefore, no refunds or cancellations are allowed once an order is placed. This policy is essential to protect our products from unauthorized use and intellectual property misuse.

2. Tiered Pricing & Limited-Time Offers

Pilotfront occasionally offers tiered pricing or limited-time discounts, which are made available to a limited number of users on a first-come, first-served basis.

We do not offer refunds or price adjustments for purchases made during these special pricing windows.

Once a tier is filled or an offer ends, the standard pricing resumes automatically.

3. Issue Resolution

We’re committed to your satisfaction. If you experience:

• Download issues

• Installation errors

• Product malfunction

Please contact us at hi@pilotfront.com within 7 days of purchase.
We’ll do our best to resolve genuine technical problems promptly.

4. Exceptional Cases

Refunds may be issued only under exceptional circumstances and at the sole discretion of Pilotfront. These may include:

• Duplicate payment (accidental double charge)

• Non-delivery due to a verified system error

If approved, refunds will be issued to the original payment method within 7–14 business days.

5. Contact

For refund-related questions, reach out to:
📩 care@pilotfront.com